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Simulated workplace
Scenario · Finishing, Binding and Packaging

Rework and quality check the Kestrel serum cartons

You are a bindery and packaging assistant.

Entry2 to 3 hours7 tasks
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Home/Scenarios/Rework and quality check the Kestrel serum cartons
The situation

What has happened

Job J26-4490, 25,000 serum cartons for Kestrel Cosmetics, is part way through finishing. The first 200 cartons off the folder gluer failed the crash lock base check and non-conformance NCR-26-120 has been raised. The folder gluer is tagged out because a forklift bent the infeed guard bracket, and the die maker is adjusting the crease depth. Mei-Ling Chau has asked you to hand fold and check the first 200 cartons, sign the sample, and record the finished count on the ticket when the gluer returns. The guillotine and guarding procedure applies to any machine work.

Your brief. Hand fold and check the affected cartons against the sample, record the rework on the non-conformance register, respect the tag out on the gluer, and update the job ticket with the finished count and the packing instructions.
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Tasks

Deliverables

  • Updated non-conformance record with quantities checked and rejected
  • Signed sample card
  • Updated job ticket entry
  • Note to supervisor on the gluer status

Documents to use

Systems to use

Job Ticket Register

The live list of quotes and jobs with their specification, stage and due date, shared by every department.

Non-conformance and Complaints Register

The quality register recording product outside specification, rework, reprints and client complaints with their root causes and actions.

Machine Maintenance Log

The record of scheduled maintenance, faults, tag outs and repairs for presses, finishing machines, wide format devices and forklifts.

For trainers and assessors

Units of competency

Current on training.gov.au for the Printing and Graphic Arts as at 10 September 2026.

ICPCBF2180Produce basic folded and glued cartons
ICPSUP2160Inspect quality against required standards in a production environment
ICPSUP2020Prepare, load and unload product on and off machine
ICPSUP2210Pack and dispatch product

Qualifications

ICP31320Certificate III in Print Binding, Finishing and Packaging
ICP20120Certificate II in Printing and Graphic Arts
Assessor notes

What to look for

Evidence guide

Check that the student respected the tag out and can explain the guarding rule in their own words. Look for accurate counts on the non-conformance record, a sample comparison that covers colour, foil and die cut, and a ticket entry with packing instructions. The student must show they reported to the supervisor rather than restarting the gluer.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.