For trainers and assessors
How to use CAQA PrintWorks Media with your students, what is included, and the mapping to the Printing and Graphic Arts.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Printing and Graphic Arts, release 4.1, developed by Manufacturing Industry Skills Alliance). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Set up and run a short run digital job Press Room | Entry | ICPPRN2820 Produce and manage basic digital printICPSUP2160 Inspect quality against required standards in a production environmentICPSUP2030 Prepare and maintain the work areaICPSUP2620 Communicate in the workplace | ICP20120 Certificate II in Printing and Graphic ArtsICP31220 Certificate III in Printing |
| Rework and quality check the Kestrel serum cartons Finishing, Binding and Packaging | Entry | ICPCBF2180 Produce basic folded and glued cartonsICPSUP2160 Inspect quality against required standards in a production environmentICPSUP2020 Prepare, load and unload product on and off machineICPSUP2210 Pack and dispatch product | ICP31320 Certificate III in Print Binding, Finishing and PackagingICP20120 Certificate II in Printing and Graphic Arts |
| Complete the month end stocktake and raise reorders Warehouse, Dispatch and Safety | Entry | ICPSUP3420 Undertake inventory proceduresICPSUP2430 Reconcile process outputsICPSUP2800 Enter data into electronic systemsICPSUP2360 Lift and shift loads mechanically | ICP20120 Certificate II in Printing and Graphic Arts |
| Preflight, correct and proof the graduation booklet Prepress and Design | Intermediate | ICPPRN3880 Preflight and import complex images for digital devicesICPPRP386 Undertake digital proofingICPPRP3340 Prepare imposition format for printing processesICPPRN3890 Manage digital filesICPPRN3900 Generate proofs for digital production | ICP31420 Certificate III in Prepress Graphic Design ProductionICP31220 Certificate III in Printing |
| Troubleshoot colour drift on digital press 1 Press Room | Intermediate | ICPPRN3860 Troubleshoot digital mediaICPPRN3870 Use colour management for productionICPSUP2820 Undertake basic machine maintenanceICPPRN3820 Produce and manage complex digital print | ICP31220 Certificate III in Printing |
| Reprint and repack the Southern Cross posters Signage and Wide Format | Intermediate | ICPPRN3920 Set up and produce specialised digital printICPPRN2860 Finish a digital productICPSUP2160 Inspect quality against required standards in a production environmentICPSUP3210 Pack and dispatch (advanced) | ICP31220 Certificate III in PrintingICP31320 Certificate III in Print Binding, Finishing and Packaging |
| Prepare the costing estimate and schedule for the beer label job Client Services and Estimating | Advanced | ICPSUP553 Prepare production costing estimatesICPSUP351 Undertake basic production schedulingICPSUP352 Plan operational processesICPKNW3220 Develop and apply knowledge of the printing and graphic arts industry | ICP40120 Certificate IV in Printing and Graphic Arts ManagementICP50120 Diploma of Printing and Graphic Arts Business Management |
| Investigate the Geelong hand knife injury and recommend controls Warehouse, Dispatch and Safety | Advanced | ICPSUP4600 Manage a safe work environmentICPSUP4620 Facilitate communication in the workplaceICPSUP488 Ensure process improvements are sustainedICPSUP271 Provide basic instruction for a task | ICP40120 Certificate IV in Printing and Graphic Arts ManagementICP50120 Diploma of Printing and Graphic Arts Business Management |
| Conduct a documented safety walk and report to the committee Press Room | Advanced | ICPSUP4600 Manage a safe work environmentICPSUP4160 Manage quality in a production environmentICPSUP3230 Dispose of wasteICPSUP482 Troubleshoot and optimise materials and machinery | ICP40120 Certificate IV in Printing and Graphic Arts Management |
All 6 current qualifications in ICP
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| ICP20120 | Certificate II in Printing and Graphic Arts | Certificate II | Featured here |
| ICP31220 | Certificate III in Printing | Certificate III | Featured here |
| ICP31320 | Certificate III in Print Binding, Finishing and Packaging | Certificate III | Featured here |
| ICP31420 | Certificate III in Prepress Graphic Design Production | Certificate III | Featured here |
| ICP40120 | Certificate IV in Printing and Graphic Arts Management | Certificate IV | Featured here |
| ICP50120 | Diploma of Printing and Graphic Arts Business Management | Diploma | Featured here |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do I use this site with my students?
Choose a scenario that matches the unit you are assessing, give the student the role and the inbox message, and let them work through the documents and systems as they would on a real plant floor. The deliverables list tells you what to collect.
How do students sign in?
Students use the sign in link on the site with the login your RTO issues them. Each student gets their own copy of the systems so their records do not overwrite anyone else's.
How are student records kept?
Every record a student creates in the Job Ticket Register, Incident and Hazard Register, stock, maintenance and non-conformance systems is stored under their login with a time stamp. Assessors can export a student's records as evidence.
Can I reset the systems back to the starting data?
Yes. The reset option on each system returns it to the eight seed records shown on the site. Resetting one student's workspace does not affect any other student.
Can I customise the business for my RTO?
You can add your own documents, change seed records, rename people and adjust scenarios through the trainer settings area. Keep the qualification and unit codes as they are unless training.gov.au changes them.
Which units does this workplace cover best?
The scenarios map to units across Certificate II through Diploma in the Printing and Graphic Arts package, with the strongest coverage in digital printing, finishing, prepress, production support, estimating and safe work management.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.