Job Ticket and Production Workflow Procedure

Purpose. This procedure describes how a job moves from confirmed order to dispatch on a single electronic job ticket.

1.Scope

This procedure applies to every job produced at Dandenong South and Geelong, including quotes that convert to orders, repeat orders and internal jobs. It defines the stages, the records made at each stage and who signs each stage off.

2.Raising the ticket

Client Services must raise the job ticket in the Job Ticket Register when the client confirms the quote in writing. The ticket must carry the client, job title, quantity, size, stock, colours, finishing, packing instructions, delivery address and due date. The ticket must not be released to prepress until the specification is complete and the artwork has been received.

3.Prepress stage

Prepress will preflight the artwork under the Preflight and Proofing Procedure, produce the proof and record client approval on the ticket. Plates or digital files are released only after approval is recorded. Any specification change at this stage must go back to Client Services for client confirmation and a revised ticket.

4.Press stage

The press operator must check the ticket against the approved proof before makeready, record start and finish times, sheet counts, waste and any issues, and sign the first sheet inspection. Product moves to finishing with the ticket and the approved sheet.

• Confirm stock and quantity match the ticket
• Sign first sheet against proof
• Record run count and waste
• Note any colour or registration issue

5.Finishing and dispatch stage

Finishing must check the ticket for trim size, fold, binding and packing instructions and record the finished count. Dispatch will pack to the instructions, attach the delivery label, record the consignment and set the ticket status to Dispatched. Client Services will confirm delivery with the client.

6.Changes and holds

Any change to quantity, stock, artwork or delivery date after release must be recorded on the ticket with the name of the person who authorised it. A ticket may be placed On hold only by a department lead, and the reason must be recorded.

7.Records

The completed ticket, approved proof, inspection records and consignment note form the job record and will be kept for seven years.