Simulated workplaceCAQA PrintWorks Media is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ICPCAQA PrintWorksSimulated workplace
Simulated workplace
Scenario · Warehouse, Dispatch and Safety

Complete the month end stocktake and raise reorders

You are a warehouse assistant.

Entry2 to 3 hours7 tasks
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The situation

What has happened

Month end stocktake is due for paper rack A and the press room ink store. Sam Whitlock is committed to the forklift on the count day and has asked you to do the count and reconcile it against the Paper and Consumables Stock system. Several items are near or below their reorder levels, including uncoated 120 gsm text stock that is needed for the cookbook reprint in October and process cyan ink that is already on order. Forklift 1 is tagged out, so any high pallets must be brought down by Sam on forklift 2 before you count them.

Your brief. Count the two areas safely, reconcile the counts with the stock system, correct the records, flag every item below its reorder level and prepare a reorder request for Renee Okafor with the reasons.
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Tasks

Deliverables

  • Completed count sheet with variances explained
  • Updated stock system records
  • Reorder request to the Operations and WHS Coordinator
  • Hazard report entries if any

Documents to use

Systems to use

Paper and Consumables Stock

The stock record for paper, board, substrates, inks and consumables held in the warehouse and the Geelong studio.

Job Ticket Register

The live list of quotes and jobs with their specification, stage and due date, shared by every department.

Incident and Hazard Register

The safety register where injuries, near misses, spills and hazards are recorded, investigated and closed.

For trainers and assessors

Units of competency

Current on training.gov.au for the Printing and Graphic Arts as at 10 September 2026.

ICPSUP3420Undertake inventory procedures
ICPSUP2430Reconcile process outputs
ICPSUP2800Enter data into electronic systems
ICPSUP2360Lift and shift loads mechanically

Qualifications

ICP20120Certificate II in Printing and Graphic Arts
Assessor notes

What to look for

Evidence guide

Evidence must show a physical count reconciled against system records with variances investigated, not just copied figures. Look for correct status updates, a reorder request that links quantities to upcoming jobs, and a safe counting method that avoids climbing and the forklift zone. Hazard reports demonstrate awareness of storage risks.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.