Simulated workplaceCAQA PrintWorks Media is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ICPCAQA PrintWorksSimulated workplace
Simulated workplace
Scenario · Signage and Wide Format

Reprint and repack the Southern Cross posters

You are a wide format operator at the Geelong studio.

Intermediate2 to 3 hours7 tasks
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The situation

What has happened

Southern Cross Grocers received three A1 posters creased inside their delivery tube from job J26-4515. The complaint is logged as NCR-26-123 with a reprint disposition and a packing change to larger diameter tubes. Jarrod Fenech wants the three posters reprinted today on the roll printer on 200 gsm satin, colour checked against the retained sample, trimmed and packed under the updated instruction, and the records closed so Aisha Rahimi can confirm delivery. The studio has had a hand knife injury this week and hand trimming tasks are under review, so the cutter must be used for trimming.

Your brief. Prepare the files, print the posters, check colour and finish against the retained sample, trim on the cutter, pack to the new instruction, and update the non-conformance record and the job ticket.
Read the work request in your inbox
Tasks

Deliverables

  • Updated non-conformance record closed with action
  • Job ticket entries for reprint, colour check and consignment
  • Stock system record of media used
  • Short handover note to Client Services

Documents to use

Systems to use

Job Ticket Register

The live list of quotes and jobs with their specification, stage and due date, shared by every department.

Non-conformance and Complaints Register

The quality register recording product outside specification, rework, reprints and client complaints with their root causes and actions.

Paper and Consumables Stock

The stock record for paper, board, substrates, inks and consumables held in the warehouse and the Geelong studio.

For trainers and assessors

Units of competency

Current on training.gov.au for the Printing and Graphic Arts as at 10 September 2026.

ICPPRN3920Set up and produce specialised digital print
ICPPRN2860Finish a digital product
ICPSUP2160Inspect quality against required standards in a production environment
ICPSUP3210Pack and dispatch (advanced)

Qualifications

ICP31220Certificate III in Printing
ICP31320Certificate III in Print Binding, Finishing and Packaging
Assessor notes

What to look for

Evidence guide

Look for correct file and media profile selection, a documented colour comparison, use of the cutter rather than a hand knife with the reason explained, and packing that follows the updated instruction. Records must be closed properly in the non-conformance register and the ticket must give Client Services enough to confirm delivery.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.