Simulated workplaceCAQA PrintWorks Media is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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Simulated workplace
Scenario · Warehouse, Dispatch and Safety

Investigate the Geelong hand knife injury and recommend controls

You are the assistant WHS coordinator.

Advanced3 to 4 hours8 tasks
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Home/Scenarios/Investigate the Geelong hand knife injury and recommend controls
The situation

What has happened

On 7 September a signage operator at the Geelong studio cut their left index finger while trimming corflute with a hand knife and needed three stitches. The event is recorded as INC-26-044 and is under investigation. The studio trims corflute by hand when the flatbed cutter is busy, cut resistant gloves are available but not required, and the task has no written safe work method. Renee Okafor has asked you to run the investigation, identify the root cause, recommend controls in line with the hierarchy of controls, update the register and prepare a toolbox talk. Helena Marsh wants the findings at the next leadership meeting.

Your brief. Investigate the injury using the incident report structure, find the immediate and root causes, recommend and rank controls, update the Incident and Hazard Register with actions, owners and dates, and prepare a toolbox talk for the studio team.
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Tasks

Deliverables

  • Investigation record with interview notes and root cause
  • Ranked control recommendations
  • Updated Incident and Hazard Register entry
  • Completed toolbox talk record
  • Findings report for the General Manager

Documents to use

Systems to use

Incident and Hazard Register

The safety register where injuries, near misses, spills and hazards are recorded, investigated and closed.

Machine Maintenance Log

The record of scheduled maintenance, faults, tag outs and repairs for presses, finishing machines, wide format devices and forklifts.

For trainers and assessors

Units of competency

Current on training.gov.au for the Printing and Graphic Arts as at 10 September 2026.

ICPSUP4600Manage a safe work environment
ICPSUP4620Facilitate communication in the workplace
ICPSUP488Ensure process improvements are sustained
ICPSUP271Provide basic instruction for a task

Qualifications

ICP40120Certificate IV in Printing and Graphic Arts Management
ICP50120Diploma of Printing and Graphic Arts Business Management
Assessor notes

What to look for

Evidence guide

Look for a blame free investigation that separates immediate cause from root cause, a correct decision on notifiability with reasons, and controls ranked with elimination and engineering options before gloves. The register entry must have owners and dates. The toolbox talk must be practical and the report must be short enough for a leadership meeting.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.